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 BPO Services

Business Process Outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that in turn owns, administers and manages the selected process based on defined and measurable performance criteria.

Outsourcing takes place when an organization transfers the ownership of a business process to a supplier. The key to this definition is the aspect of transfer of control. This definition differentiates outsourcing from business relationships in which the buyer retains control of the process or, in other words, tells the supplier how to do the work. It is the transfer of ownership that defines outsourcing and often makes it such a challenging, painful process. In outsourcing, the buyer does not instruct the supplier how to perform its task but, instead, focuses on communicating what results it wants to buy; it leaves the process of accomplishing those results to the supplier.

Some of the factors that are making outsourcing popular are:
Economy of Scale
Utilization Improvement
Factor Cost Advantage
Superior Competency
Business Risk Mitigation
Rapid access to high quality
Numerous and readily-available IT professionals
Wide range of technology skills available
Stringent quality control
Shorter project delivery times
Using the time difference to your favour, especially where the offshore company provides support or maintenance
24X7 customer support services

If a company has a true commitment to its customers, it will want to service them equally well in every phase of the customer life cycle. Improved business process efficiencies and the associated increased customer satisfaction are achieved through the implementation of highly integrated business systems.

Our Advantages
Outsource Data Processing offers several advantages for you to outsource.
Large pool of computer literate and English speaking professionals
Well recognized Information Technology skills
Wide gap between personnel costs in India and developed countries
Combination skill sets easily available (For example computer and legal or medical skills)
Strong government support for such activities
Excellent training infrastructure
Excellent Telecom infrastructure in major cities

Our Services

Data Entry & Processing

Get data entry company and processing services with remarkable accuracy from WebtelIndia, Navi Mumbai.

Claim Processing Services

More than 10,000 claims and 15,000 forms are processed daily with a turnaround time of 24 hours to 48 hours

BPO Services

Professional BPO Services are offered by our company based on defined and measurable performance criteria.